Support

Report an Issue

Experiencing a problem with VerifyClients, or want to report an unsafe contact? Tell us what happened and we'll look into it promptly. All reports are reviewed by our team within 1–2 business days.

✅

Issue Reported Successfully

Thank you for letting us know. Our team will review your report and follow up at your email address within 1–2 business days.

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What type of issue are you reporting?

🔧 Technical Issue Bug, error, or feature not working

👤 Account Problem Login, billing, or profile issue

🚩 False Safety Report A report about me is inaccurate

🛡️ Abuse or Harassment A member is misusing the platform

🔒 Privacy Concern Data or privacy related issue

💬 Other Something else not listed above

🚨 Submit a Community Safety Report

🚩 Report an Unsafe Independent Professional or Client

Encountered someone unsafe on VerifyClients? Submit an anonymous safety report. Every report contributes to our community safety ratings and helps protect other members. Reports go directly into our safety database.

Clear — No flags

Caution — 1 report

Flagged — 2–4 reports

High Risk — 5+ reports

Phone Number of Contact (required if no email)

Email Address of Contact (required if no phone)

Type of Incident

City Where Incident Occurred

I am a

Brief Description (do not include your own name or personal info)

🔒 Your identity is never revealed. Safety reports are stored completely anonymously in our community database. Only the reported phone number or email and incident type are visible in aggregate safety ratings. Your personal data is never stored or shared with other members. Fully PIPEDA compliant.

Submitting anonymously to the safety database…

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⚖️ Important — Before You Submit

Only submit reports based on your own direct, personal experience. False, malicious, or retaliatory reports violate our Terms of Use and may result in permanent account termination. This tool is for anonymized community safety signals only — it is not a legal reporting mechanism. For criminal incidents, threats, or emergencies please contact your local police service or call 911. VerifyClients operates in full compliance with Canadian law including PCEPA and PIPEDA.

🔧 Report a Platform Issue

👤 Your Contact Information

Your Name (optional)

Email Address (required)

Are you a member? (optional)

📋 Issue Details

Issue Type

Subject

Describe the Issue (as much detail as possible)

Where did this happen? (optional)

Paste the page URL or describe which page/section the issue occurred on.

Device & Browser (optional — helps us reproduce the issue)

⚡ How Urgent Is This?

🔒 Your privacy is protected. This report is sent directly to the VerifyClients support team only. It is not shared with other members or posted publicly. We will only use your email to follow up on this specific issue.

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Other ways to reach us

📧

Email Support

For non-urgent questions

support@verifyclients.com

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Privacy Officer

Data & privacy requests

privacy@verifyclients.com

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Dispute a Report

Challenge a safety report

reports@verifyclients.com

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Legal & Billing

Billing issues & legal matters

legal@verifyclients.com